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Retail & Consumer Products

Driven by a customer-centric approach, retail and consumer product organizations are rapidly responding to market trends, understanding consumer preferences, and creating one-on-one connections with their customers in new and innovative ways.

Our Approach

Semaphore enables process automation, drives AI-based product and service innovations, and augments decision-making. Our 360-degree view enables customers to derive real value from personalized products, online recommendations, and timely service.

  • Consumer Experience

    Create differentiated consumer experiences that happen across channels to drive engagement and increase satisfaction

  • Personal Shopping Services

    Provide omni-channel personalized shopping experiences to build visitor interest and convert shoppers to customers

  • Cross Sell & Up Sell Marketing

    Leverage customer insights to increase product and promotion uptake

  • Online Catalog Management

    Optimize catalogs to deliver an engaging consumer experience and prevent abandonment

Retail & Consumer Products

Success Story

Powering Safety Search with Semantic Technologies

Learn how one vehicle manufacturer leveraged the power of Semaphore and Semantic AI to understand hazards/symptoms that are reported as defects for vehicle models from a variety of customer and field technician touchpoints (e.g. social media, call center information, community forums, etc.) so they could proactively manage the production pipeline and make course-corrections as required.

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Try Semaphore free for 30 days to see first-hand how our market-leading Semantic AI technology reveals smarter decisions faster and at lower cost.