Semaphore News

The Latest Trends, Insight, and Information

Why Call Centers Need Content Intelligence

On: October 09, 2015, by: Smartlogic

For many organizations the call center is an important “public face.” Corporate reputations can be easily enhanced or quickly damaged by a client’s single interaction with a call center. Even in the very best of call centers the organization’s management continually strive for improvements such as, a better quality of service or delivering the same (or better) level of service with fewer people.

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Eliminate the Pain of Ontology Development with Semaphore 4 Ontology Editor

On: October 02, 2015, by: Ann Kelly

If you’ve ever been involved in building an ontology it’s likely you’ve come away from the process with a few battle scars. Projects to develop a common vocabulary in an organization are time consuming and political because it’s difficult to get everyone to agree on a single consistent term for each concept. And while we all agree it’s good to have a consistent language, pointing to a specific business benefit that makes your CFO smile is hard.

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Unifying Information and Processing Content

On: September 24, 2015, by: Jeremy Bentley

Three key technology innovations have emerged and stabilized, such that their combination creates a disruptive opportunity to the way today’s enterprises manage, analyze and action their information. The disruption is simple in concept, information becomes unified.

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The inference problem needs a triple solution

On: September 03, 2015, by: Ann Kelly

A triple is a relationship construct that consists of 3 parts; a subject, a predicate and an object. In semantics, triples are an atomic form of intelligence that can be used to describe basically everything in the world around us. In our everyday world we think of subjects and objects as nouns and predicates as a way to express the relationship between subjects and objects.

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Semaphore 4 is Live

On: August 28, 2015, by: Jeremy Bentley

The enterprise ready Semaphore 4 platform combines the power of semantic web technology with Smartlogic’s powerful auto classification and fact extraction to result in a rich sematic experience without the hassle and complexity.

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The Promise of the Semantic Web, Truth or Fiction?

On: August 21, 2015, by: Ann Kelly

In today’s business environment, unstructured information has become one of the most valuable resources in an organization and its rate of growth is staggering. The need to extract information from internal and external sources and integrate it into existing systems for use in key business decisions is critical to maintaining a competitive advantage. The Semantic Web was supposed to help us solve this problem. All information would be available, required facts would be a click away and intelligent agents would locate things. The reality; the world is disillusioned. The volume, velocity and variety of data flowing into organizations is out of control, the quality of public information is suspect, and the context in which that information was created is seldom obvious.

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Government and Intelligence Agencies Solve Business Challenges with Semaphore

On: August 14, 2015, by: Ann Kelly

Government agencies worldwide are under increasing pressure to maximize budgets and minimize development time of solutions that support critical functions.They must deal with the volume, velocity and variable nature of the information flowing into their systems to manage the constant demand for open government and information transparency. Semaphore, our Content Intelligence platform, empowers our government and intelligence partners to manage these challenges using our ontology management, auto classification and metadata enrichment, search, security and visualization tools see how:

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Proactive Healthcare with Content Intelligence

On: July 31, 2015, by: Ann Kelly

As medical technology evolves and medical care improves, life expectancy rises. In 2012, the overall life expectancy in the United States was 79.8, up from 77.9 in 2007. Individuals over the age of 65 who spend more on health care services than their younger counterparts will comprise one-fifth of the population by 2050. Each year one in three individuals over the age of seventy-five will experience a fall. In four out of ten incidents the result will lead to hospitalization, a long period of immobilization and recovery, surgery or in some cases death. As the population ages, this problem becomes more acute. And more expensive.

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Semaphore Empowers Life Science Organizations

On: July 20, 2015, by: Ann Kelly

Since I started at Smartlogic I’ve spent more time lately looking at news associated with the markets we serve. Today, life sciences companies face many challenges from rising development costs to increased government regulation and reporting to profitability demands from directors, boards and shareholders. And if that weren’t enough, like many organizations they’re battling an influx of structured and unstructured information coming at them from a wide variety of sources in many formats. While most companies have a place to store and manage their structured data it’s interesting to note that most of the valuable intelligence organizations have can’t be processed using traditional technologies. They need a technology that can unlock the value in the unstructured data; here’s where Smartlogic can help.

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Metadata Extraction and Classification; Ontology or Statistically Derived?

On: July 02, 2015, by: Ann Kelly

Let’s face it, if you’re like most organizations you have more data than you can manage and the amount of data flowing into your systems is increasing at a rate faster than you can handle. You’ve most likely implemented a content management system with the confidence that your problems are solved, another item checked off your list right? Yet as you begin to organize data, your folder structures become complex. With increased document volumes, accurate and precise manual tagging and classification of your content becomes a burden and is often done in a hurried and imprecise manner (or not at all) which means that not only is it difficult to find content, but the metadata that you depend on for proper information governance is missing.

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