on: November 30, 2016, by: Ann Kelly
Smartlogic has been awarded the iNetwork Supplier Excellence Award for its work with Rochdale Metropolitan Borough Council. The Rochdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Rochdale in Greater Manchester, England. The metropolitan district council, one of ten in Greater Manchester and one of 36 in the metropolitan counties of England, provide the majority of local government services and information for locals, visitors and the business community on their website.
on: November 08, 2016, by: Ann Kelly
As the cost of healthcare continues to rise, customer expectations for rapid and accurate responses to information requests and benefit plan and treatment alternatives is essential. What if when calling your healthcare provider to determine coverage for a particular illness you were given the wrong information or worse spent an hour on hold only to determine you didn’t have coverage. These scenarios are not uncommon in today’s marketplace there are however, innovative technologies, which bring customer service and engagement to a new level. One healthcare payer improved customer support and self-service delivery by implementing Smartlogic's Semaphore platform and the MarkLogic.
on: October 31, 2016, by: Ann Kelly
What is an ontology? In simple terms, an ontology is a representational system which defines the concepts, topics, subjects and the relationships within a subject domain. Models such as taxonomies, ontologies, controlled vocabularies and thesauri allow organizations to identify and create a consistent language, which users understand and describes the organization, processes and customers so they can:...
on: October 18, 2016, by: Ann Kelly
Today whether you operate in capital markets, banking, or the insurance industry, you need solid information to make decisions that drive positive organization, stakeholder and customer outcomes. The key to managing risk and improving ROI in a world where the amount of digital information continues to explode is dependent upon an organizations ability to rapidly access, manage and make sense of that information. Unfortunately it’s not that simple. Information is scattered throughout the enterprise, is not accessible and each department, group and project uses a language and vocabulary that is unique. The ability to create a common vocabulary, which can be used to apply the context and meaning to all enterprise information and leverage it to support regulatory compliance efforts is key to successful results.
on: October 04, 2016, by: Ann Kelly
Recently I’ve been trying to explain to some very bright people who have significant knowledge about “data and analytics”, the difference between “relational thinking” and “semantic thinking”. These folks have a deep background in relational data, but very little knowledge of semantics. And like many people, they have sort of conflated “semantic technology” with “Semantic Web” and have mentally consigned the topic to the category of overwrought, futuristic and unrealistic musings.
on: September 26, 2016, by: Ann Kelly
In today’s enterprise, unstructured information has become one of the most valuable assets of the organization and its rate of growth is staggering. The need to extract information from internal and external sources and integrate it into existing systems for use in key business decisions is critical to successful business outcomes. Yet without a mechanism to apply context and meaning to information, the enterprise cannot integrate it into their systems. Semaphore, Smartlogic’s semantic platform, has been carefully architected to address this problem.
on: September 19, 2016, by: Ann Kelly
About two weeks ago, I saw an article (actually, one of my colleagues posted it on our intranet) from the MIT Technology Review about the limitations of Artificial Intelligence. The article is here for those of you who want to read it in full, but the fundamental concept is; while AI has made great strides in the last 20 years or so (see the recent win by Google’s AlphaGo over Lee Sodol, who is thought to be one of the best Go players of all time), it is still fundamentally inadequate in one respect – we have not yet built a machine that can carry on a conversation with anything remotely approximating human facility. Quite simply, the computer does not understand the meaning of words that it is using and is therefore unable to use them intelligently.
on: September 12, 2016, by: Steve Rice
At Smartlogic, we're committed to providing our customers with a reliable service platform. Today we are announcing "Service Status," an online, interactive web site, which provides a real-time view of Smartlogic services to help you keep your business operating 24 hours a day, 7 days a week.
on: September 06, 2016, by: Ann Kelly
Smartlogic Semaphore is used by global organizations to unify the information in their enterprise by consistently labeling data, harmonizing their vocabulary, describing the meaning of data and extracting facts from information assets.
on: August 30, 2016, by: Ann Kelly
Recently one of our Twitter followers asked if we agreed with the way Gartner has positioned taxonomy and ontology management on the 2016 Emerging Technologies Hype Cycle. The technology profile (or “dot” as they are fondly called) is halfway between the Peak of Inflated Expectations and the Trough of Disillusionment with an estimated maturity date of more than 10 years.
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