The Latest News, Insights, and Information

Curious about Semaphore developments? Looking for the latest tips from our engineers and consultants on how to make the most of Semaphore? Then you’ve come to the right place. The News and Blog section is where you can find information about the company and learn from its brightest minds. We welcome your comments and look forward to giving you a sneak peek into a wide range of topics.

Improve customer satisfaction and reduce support costs with Semaphore

on: January 25, 2016, by: Ann Kelly

The quality of technical support provided by an organization is a key component in customer satisfaction and organizational reputation. A technology company’s technical support team struggled to quickly and efficiently find answers to customer questions. The needed information was locked up in technical support documentation, product manuals, knowledgebase systems and support history logs. The information was housed in disparate systems spread across the organization, stored in multiple formats and the vocabulary used was specific to the system and domain.

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Articles

What is Content Intelligence

on: January 19, 2016, by: Ann Kelly

All organizations have it. It’s in emails, contracts, PDFs, notes, engineering drawings, blog posts, wikis, proposals, collateral and chats. It's the human intelligence of the enterprise. All the impressions, perceptions, experience, decisions and reasoning of the people who conduct the business of the organization. It's stored in content management systems, on file shares, personal hard drives and within applications; its the unstructured information within the enterprise and it's growing.

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Articles

Improve Information Management in 2016

on: January 14, 2016, by: Ann Kelly

Saying goodbye to the past isn't always easy but let's face it we can't change what happened in 2015. Start 2016 off on the right foot and learn how Smartlogic's Semaphore platform helps global organizations unify their structured and unstructured information to solve key business problems and outperform their peers.

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Articles

Semaphore Search Application Framework improves user search to meet compliance requirements

on: January 07, 2016, by: Ann Kelly

Whether your organization is in the financial services sector and must comply with the Know Your Customer regulations (KYC), in the pharmaceuticals sector and must comply with adverse event reporting or in the health care sector and need to comply with HIPPA mandates, the need to find the right information at the right time is crucial to compliance.

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Articles, Fact Sheets

Jump-start your Information Governance with Smartlogic’s Semaphore Cloud and WAND Ontologies

on: December 18, 2015, by: Smartlogic

Smartlogic welcomes guest blogger Mark Leher, COO at WAND Inc. I recently participated in the Smartlogic/WAND webinar “Discover Practical Solutions for Cloud-Based Information Governance”. In this blog, I wanted to take the opportunity to show you how easy it is to import a WAND pre-built ontology into the Semaphore Cloud environment. Starting with a pre-built ontology lets you jump-start ontology development so you can immediately begin to manage your information.

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Articles

The ROI of Content Intelligence and Semantics

on: December 11, 2015, by: Ann Kelly

I once had a boss who said “We don’t know what we don’t know.” At the time I thought it was an odd statement but over the years I’ve come to see exactly what he meant and to understand just how important “knowing” is to an organization.

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Articles

Make Sense of Your Content with Semaphore Advanced Language Packs

on: December 07, 2015, by: Ann Kelly

At Smartlogic, we make sense of your information. Our Content Intelligence platform provides structure to the unstructured by analyzing text and applying precise and consistent metadata to describe the topics, concepts, products, and other attributes that uniquely describe your organization and your content.

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Articles

Smartlogic and MarkLogic enhance platform integration between Semaphore and MarkLogic

on: November 30, 2015, by: Ann Kelly

Smartlogic, the Content Intelligence Company, today announced tighter integration with MarkLogic, the Enterprise NoSQL database platform provider, creating a seamless approach to semantic information management where organizations maximize information to drive change.

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Press Release

Semaphore Semantic Enhancement Server Drives Exceptional Search Results

on: November 30, 2015, by: Ann Kelly

Smartlogic’s Semaphore Semantic Enhancement Server (SES) drives exceptional user search experiences. SES is a high-speed XML-based index that allows developers to query an ontology or taxonomy in real-time by providing user interface (UI) components such as topic maps, faceted search, visualization, topic pages and related content to provide you with a best in class user search experience. To learn more about SES and its capabilities download our fact sheet.

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Articles

Content Intelligence for Records Management

on: November 23, 2015, by: Ann Kelly

All Information managers know that defensible disposal is a key outcome of good governance programs; the main benefits are estimating, measuring and reducing risks associated with content retention. Storing content beyond its lifecycle increases storage overhead and may inflate the costs of discovery if and when that content must be reviewed and/or produced. Of course we've all seen the news headlines about potentially significant fines, which can be imposed on organizations for deleting information too soon or which should have been preserved, as in the case of a litigation hold.

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Articles

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