The Latest News, Insights, and Information

Curious about Semaphore developments? Looking for the latest tips from our engineers and consultants on how to make the most of Semaphore? Then you’ve come to the right place. The News and Blog section is where you can find information about the company and learn from its brightest minds. We welcome your comments and look forward to giving you a sneak peek into a wide range of topics.

KMWorld 100 who matter in knowledge management 2016

on: March 10, 2016, by: Ann Kelly

Smartlogic identified as one of the “100 Companies that Matter in Knowledge Management” by the leading information provider KMWorld, March 2016. – Distinction Given to Companies Demonstrating Innovation and a Clear Understanding of Customers’ Knowledge Management Needs

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Press Release

Applied Materials Improves Findability and Exceeds Customer Expectations with Semaphore

on: March 04, 2016, by: Ann Kelly

When Applied Materials, Inc. the leading global manufacturer of materials engineering solutions for the semiconductor, flat panel display and solar photovoltaic (PV) industries needed a solution to the age old findability problem they chose Smartlogic - find out why.

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Articles, White Papers

You Might Need a Semantic Solution

on: February 29, 2016, by: Ann Kelly

Semantics is the new Web and let’s face it, while it’s touted to have a broad range of application in today’s enterprise, not everyone agrees on its definition so it’s hard to know if it can help you solve your current business problem. There are however, some key indicators that a semantic solution might be right for you.

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Articles

New Zealand DOC embraces content as a service to engage and empower its broader community

on: February 16, 2016, by: Ann Kelly

The New Zealand Department of Conservation maintains national parks, protects wildlife and ecosystems and keeps the general public informed about the environment. When it was time for the DOC to implement a new content management system, it took a bold step. By eliminating traditional folder structures and implementing electronic files, sophisticated search strategies can now drive high quality information retrieval.

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Articles

Why you need Content Intelligence

on: February 05, 2016, by: Ann Kelly

There is tremendous business value locked away in unstructured information. Organizations that unlock that value will improve operations, make informed business decisions and outperform their peers. The information contained within content augments the value most organizations have already found in their structured data; content is the untapped frontier of competitive advantage.

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Articles, White Papers

Department of Defense provides information to critical operations when they need it

on: February 01, 2016, by: Ann Kelly

Government agencies worldwide are under increasing pressure to maximize budgets and minimize development time of solutions that support critical functions. They must deal with the volume, velocity and variable nature of the information flowing into their systems to manage the constant demand for open government and information transparency.

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Articles

Improve customer satisfaction and reduce support costs with Semaphore

on: January 25, 2016, by: Ann Kelly

The quality of technical support provided by an organization is a key component in customer satisfaction and organizational reputation. A technology company’s technical support team struggled to quickly and efficiently find answers to customer questions. The needed information was locked up in technical support documentation, product manuals, knowledgebase systems and support history logs. The information was housed in disparate systems spread across the organization, stored in multiple formats and the vocabulary used was specific to the system and domain.

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Articles

What is Content Intelligence

on: January 19, 2016, by: Ann Kelly

All organizations have it. It’s in emails, contracts, PDFs, notes, engineering drawings, blog posts, wikis, proposals, collateral and chats. It's the human intelligence of the enterprise. All the impressions, perceptions, experience, decisions and reasoning of the people who conduct the business of the organization. It's stored in content management systems, on file shares, personal hard drives and within applications; its the unstructured information within the enterprise and it's growing.

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Articles

Improve Information Management in 2016

on: January 14, 2016, by: Ann Kelly

Saying goodbye to the past isn't always easy but let's face it we can't change what happened in 2015. Start 2016 off on the right foot and learn how Smartlogic's Semaphore platform helps global organizations unify their structured and unstructured information to solve key business problems and outperform their peers.

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Articles

Semaphore Search Application Framework improves user search to meet compliance requirements

on: January 07, 2016, by: Ann Kelly

Whether your organization is in the financial services sector and must comply with the Know Your Customer regulations (KYC), in the pharmaceuticals sector and must comply with adverse event reporting or in the health care sector and need to comply with HIPPA mandates, the need to find the right information at the right time is crucial to compliance.

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Articles, Fact Sheets

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