Semaphore Q1 2019 Newsletter

Posted on: March 08, 2019, by: Ann Kelly

CEO Corner

Why is Semantic NLP better than standard NLP?

Natural Language Processing is the technology used to assist computer applications in understanding human language. It’s not easy giving machines the ability to understand what humans mean when we communicate, as the rules that dictate how we pass information are complex. It also involves the communication of concepts, something not easy for computers to process as they typically only look at binary strings of characters rather than things.

Some rules are high-level and abstract; for example, when someone uses a sarcastic remark to pass information. Other rules are low-level; for example, using jargon or the character “s” to identify more than one item. To fully comprehend human language, words, as well as context (meaning), are required to understand the intended message. While humans can easily master a language, the ambiguity and imprecise nature of language make NLP difficult for machines to implement.

Taking an NLP-only approach delivers lower quality data output than taking a Semantic + NLP approach. All NLP employs a significant amount of machine learning, which like all learning systems require human governance and control to deliver trustworthy results – an attribute provided by knowledge models rather than difficult to assemble training sets.

Human decision making requires data to be unambiguous, of high quality, and visible – attributes delivered by rules-based classification and semantic enrichment. Extracting facts from unstructured content requires an easy to use fact extraction capability that deals with the vagaries of the textual structure. In this way, Semantics delivers all the benefits of NLP and significantly more.

Using a semantic approach wraps the core NLP engine with additional semantic capabilities:

Fact extraction - the ability for business users to form complex data extraction logic using an easy to use interface.
Knowledge modeling – the ability for subject matter experts to link, import, capture, maintain and moderate semantic models (authority lists, taxonomies, thesauri, ontologies,) that model and express knowledge domains.
Rules-based classification – Uses the semantic models as the authoritative framework to classify text by any dimension you can describe, such as topic, subject, theme, security level.
Semantic enrichment – Uses the semantic models to deliver a contextual user experience that drives information discovery, real-time, high fidelity text analytics calibrated by context and content processing.
Semantic NLP places a layer of software into the existing enterprise digital ecosystem – the purpose being to deliver a common resource that provides meaning and context to all existing systems. Existing information systems suffer from data locked in silos with different meanings; inaccessible data as it is held in the text; data and data catalogs having different definitions across systems. These factors make it hard to unify information as a whole; confirm data quality; automate processes effectively and deliver meaningful insight.

Semaphore enriches enterprise information with context and meaning, extracts critical facts and relationships, and harmonizes disparate enterprise information. Semaphore integrates with content, data, and application systems; supports multiple data storage methods - including SQL and Graph and incorporates AI and machine learning strategies to transform digital data into qualified actionable intelligence.

Semaphore supports the information needs of the world’s largest enterprises to accelerate growth, prevent revenue leakage, minimize risk, govern enterprise information, and deliver proven business value to the organization, customers, partners, and suppliers.

Best Regards,

Jeremy Bentley

CEO and Founder

Driving Financial Services Customer Success with a Cloud-based, Smart Metadata Hub

Whether you operate in capital markets, banking, or the insurance industry, you need solid information to make decisions that drive positive organization, stakeholder, and customer outcomes. As the volume of data flowing into financial organizations continues to explode, the ability to rapidly access, manage and make sense of it is key to managing risk and improving ROI.

Regardless of sector, financial services organizations are looking for enterprise-grade solutions that allow them to:

Unify and harmonize a variety of data types from disparate sources to provide a single view of the organization.
Provide relevant information to a broad range of internal and external stakeholders in real-time for analysis, reporting, and management.
Ensure compliance with regulatory mandates to decrease risk and avoid sanctions.

The key to managing enterprise data is harmonization, the ability to provide a holistic view of all information, structured and unstructured, regardless of location and type that can be used to manage the business and provide a robust customer experience is key in today’s ever-changing environment.

To learn how one Smartlogic customer used a Cloud-based, “Smart” metadata hub to drive customer success, read our whitepaper

Webinars / Recordings

Smartlogic’s User Community Forum

Our next User Community Forum meeting will be held on Wednesday, March 13^th at 11 am Eastern. If you haven’t signed up yet DO IT TODAY – it’s a great opportunity to meet and connect with like-minded Semaphore users to exchange tips, tricks and best practices with the Semaphore platform and discuss key Knowledge Management topics.

Semaphore Knowledge Modeling with The Accidental Taxonomist

REGISTER TODAY for a live conversation on Thursday, March 28^th at 12:00 pm Eastern with Jim Morris, Senior Information Science Consultant at Smartlogic, and Heather Hedden, Senior Vocabulary Editor at Gage and author of The Accidental Taxonomist. You’ll learn how leveraging Smartlogic’s Semantic AI platform Semaphore and implementing Heather’s modeling best practices result in knowledge models that support enterprise initiatives.

AI and the Future of Business

If you missed our AI and the Future of Business conversation with industry leaders Jeremy Bentley, Smartlogic, Seth Earley, Earley Information Science, and Steven Cohen, Basis Technology you can still hear it - ACCESS THE PLAYBACK RECORDING

Semaphore Training

Smartlogic provides training so your team can get the most from the Semaphore platform. Smartlogic will be conducting our full set of Online Semaphore training courses beginning March 4^th, 2019. Foundation training is underway but there is still time to register for Advanced and System Administration training.

Semaphore Advanced Training begins April 8th

Semaphore System Administration Training begins May 13^th

To learn more about each course, view our events page at https://www.smartlogic.com/events.

To register for courses, email us at training@smartlogic.com or contact your Smartlogic Account Manager.