Posted on: June 10, 2021, by: Ann Kelly
Smartlogic, the leader in Semantic AI technology, today announced that it has been recognized as a gold medallist and leader in the 2021 Metadata Management Data Quadrant report from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group. The award is based on the collective knowledge of real users and placement is determined by customer satisfaction with product features, vendor experience, capabilities, and emotional sentiment.
SoftwareReviews named Smartlogic a Gold Medalist with a 9.3 composite score, which represents the complete and aggregated satisfaction score from end-users. Business Value Created and Vendor Support were two of the strongest capabilities associated with Smartlogic resulting in a 100% plan to renew. Smartlogic secured the top satisfaction scores in a variety of areas representing vendor capabilities and product features including:
Availability and Quality of Training
Smartlogic received an Emotional Footprint score of +98, with top scores around transparency, fairness, and enabling productivity. Emotional Footprint Metrics in which Smartlogic ranked highly include:
The Emotional Footprint makes the SoftwareReviews Data Quadrant unique as it is the inclusion of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation. This creates a powerful indicator of the overall user feeling toward the vendor and its product from the software users’ point of view.
“We’re excited to be positioned as a gold medallist and leader in the 2021 Metadata Management Data Quadrant report from SoftwareReviews. Our customer’s positive ranking in the vendor capabilities, product features, likely to recommend, and vendor experience is indeed high praise. As information continues to explode and markets, regulations, and industries evolve, organizations need precise, complete, and consistent information to tackle strategic business initiatives. Semaphore, our Semantic AI platform, removes the layers of information complexity and allows organizations to use enterprise data not just for knowledge but with the power of wisdom to act faster,” Jeremy Bentley, CEO & Founder, Smartlogic.
About SoftwareReviews Data Quadrant Awards and Software Reports:
SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. In-depth product evaluation reports are available at http://www.softwarereviews.com.
SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and consulting firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships.
By collecting real data from IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.
For more than a decade Smartlogic has been working with the world’s largest organizations to extract intelligence from data that drives innovation and change. Semaphore, our Semantic AI platform, removes the layers of information complexity and allows you to use enterprise
data not just for knowledge but with the power of wisdom to act faster.
Semaphore Integrates with content, data, and application systems; supports multiple data types - including graph and incorporates AI and machine learning strategies to transform digital data into qualified actionable intelligence so you make wiser decisions and reduce the risks within your organization.
Smartlogic’s modular semantic AI layer empowers organizations to manage knowledge models, automatically extract data and facts from unstructured and structured information and create and manage semantic and active metadata. Semaphore provides a basis for cognitive applications such as intelligent contextual search, enriched process automation, relevant recommendation engines, customer experience, regulatory compliance, contract lifecycle management, and information security.
Semaphore is available on-premises; Software as a Service (SaaS); on-Demand and in hybrid mode. We support the information needs of the world’s largest enterprises to accelerate growth, prevent revenue leakage, minimize risk, govern enterprise information, and deliver value to their organization, customers, partners, and suppliers.
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