The Semaphore - Smartlogic’s Quarterly Newsletter - March 22
Posted on: March 22, 2022, by: Ann Kelly
Vision Corner
Today, organizations face unprecedented complex data challenges. As information continues to explode and markets, regulations, and industries evolve, investing in a technology that provides precise, complete, and consistent information in real-time is key in tackling strategic business initiatives.
As we enhance Semaphore, our Semantic AI platform, we focus on product updates that include market demands and customer feedback to ensure we deliver value-driven improvements across all Semaphore modules. We incorporate innovative technologies and strategies that allow us to provide a unified user experience, enhanced interoperability, and flexible integration into our customers’ ecosystems that result in quality data-driven outcomes.
In the past year, we’ve learned that our strategy has paid off. In 2021 we were recognized as a gold medalist and leader in the 2021 Metadata Management Data Quadrant report and as the Top Vendor in the 2021 Metadata Management Emotional Footprint report from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group.
<>The SoftwareReviews awards are unique in that they are based on the comprehensive evaluation collected from verified users and placement is determined by customer satisfaction with product features, vendor experience, capabilities, and emotional sentiment.
In the Metadata Management Data Quadrant report, SoftwareReviews named Smartlogic a Gold Medalist with a 9.3 composite score, which represents the complete and aggregated satisfaction score from you, our customers. Business Value Created and Vendor Support were two of the strongest capabilities associated with Smartlogic resulting in a 100% plan to renew. Smartlogic secured the top satisfaction scores in a variety of areas representing vendor capabilities and product features including:
- Availability and Quality of Training
- Satisfaction that Cost is Fair Relative to Value
- Usability and Intuitiveness
In the Metadata Management Emotional Footprint report, we received the Top Vendor designation and an Emotional Footprint score of +98. The report identified transparency, fairness, and enabling productivity as key Semaphore features. Emotional Footprint Metrics in which Smartlogic ranked highly include:
- Client Friendly Policies
- Reliable
- Enhances Productivity
- Innovation
- Includes Product Enhancements.
The Emotional Footprint makes the SoftwareReviews Data Quadrant unique as it is the inclusion of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation. We’re excited to be positioned as the Top Vendor. Your positive ranking is a powerful indicator of your overall feeling toward Smartlogic, and our products and services and we thank you for your continued support.
Jeremy Bentley
CEO and Founder
Semantic AI Drives Supply Chain Management
Data is the driver for progress in the 21st century – where organizations used to make products, now they make data. It’s the hallmark of how businesses are run, and yet most of the information needed to make critical business decisions is stored in textual documents; not something a computer can easily process.
Patients are dependent upon supply chains to deliver medicines and healthcare. In an emergency, supply chain performance might be the difference between life and death. Emergency transport can save lives by quickly delivering accident victims to hospitals for emergency treatment. Medicines required for treatment will be available at the hospital because of excellent supply chain execution.
Learn how one American multinational biopharmaceutical company integrated the MarkLogic and Smartlogic platforms as part of an overall strategy to drive efficiencies in calculating time-sensitive lane management analytics.
Announcements
Provide an Info-Tech and/or Gartner Review for Smartlogic
As many of you know, Smartlogic is reliant on product evaluations from external resources like Gartner, IDC, Forrester, etc. that publish reviews, capability reports, and other documentation. These reviews help customers like yourself make informed purchases when evaluating technology products.
Many of you have already provided reviews for us on Gartner’s Peer Insights and we’re very thankful for that. If you’re interested in providing a Smartlogic review to Gartner and/or Info-Tech – use the links below. All reviews are anonymous – we won’t know who reviewed us. The time to complete a review is minimal but has a big impact. Your participation is greatly appreciated.
Info-Tech is an advisory service that publishes a series of reports around Metadata Management Solutions. To be included in that report, Info-Tech requires that vendors have at least 10 customer reviews of their product. They are offering a $25 Amazon gift card (or charitable contribution) for customer reviews of our Semaphore platform, which you can access here: Review Smartlogic & Receive a $25 Reward.
Gartner – offers a 3-month limited subscription for completed and approved peer reviews: https://it.gtnr.io/GulrB7qUS
Products
Semaphore 5.4.0 - Smartlogic’s Next Generation Semantic AI Platform is Live!
Smartlogic (recently acquired by MarkLogic), the leader in Semantic AI technology, announced the release of Semaphore 5.4.0, which includes enhancements and improvements across multiple Semaphore modules.
“Semaphore 5.4.0 focuses on product updates that include market demands and customer feedback to ensure value-driven improvements across all Semaphore modules. Semaphore incorporates innovative technologies and strategies to deliver a unified user experience, enhanced interoperability, and flexible integration within your ecosystem for quality data-driven outcomes”, Matthieu Jonglez, CTO Smartlogic.
Events
Smartlogic’s User Community Forum
Our next User Community Forum meeting will be held on Wednesday, April 6th at 11 am Eastern. If you haven’t signed up yet, DO IT TODAY – it’s a great opportunity to meet and connect with like-minded Semaphore users to exchange tips, tricks, and best practices with the Semaphore platform and Knowledge Management topics.
Training
2022 Spring Training
Our Semaphore Foundation Training is underway but there is still time to sign up for Semaphore Advanced, Administration, and Fact Extraction Framework Training. And if you are planning for Fall, keep your eyes on our Events page.
- Semaphore Advanced Training - registration closes March 25th, 2022 and training begins on April 4th, 2022
- Semaphore Administration Training - registration closes April 29th, 2022 and training begins on May 9th, 2022
- Semaphore Fact Extraction Framework Training - registration closes April 29th, 2022 and training begins on May 9th, 2022
To view all courses and timings go to our events page.
Not sure where to start your training, visit our website training page to view pre-requisites and course information.
To register for training, email training@smartlogic.com or contact your Smartlogic Account Manager.
Webinars/Recordings
More webinars are in the works, keep an eye on our events page for announcements and registration information!
Smartlogic’s Social Media
To learn about upcoming events, webinars, and recent blog posts, follow us on:
Website: www.smartlogic.com
LinkedIn: https://www.linkedin.com/company/smartlogic/
Twitter: https://twitter.com/Smartlogic_com
