Government and Intelligence Agencies Solve Business Challenges with Semaphore

Posted on: August 14, 2015, by: Ann Kelly

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Government agencies worldwide are under increasing pressure to maximize budgets and minimize development time of solutions that support critical functions. They must deal with the volume, velocity and variable nature of the information flowing into their systems to manage the constant demand for open government and information transparency. Semaphore, our Content Intelligence platform, empowers our government and intelligence partners to manage these challenges using our ontology management, auto-classification and metadata enrichment, search, security, and visualization tools see how:

The Department of Health and Human Services Improves Search Results at Headstart.

The Headstart website provides department guidelines, best practices, program requirements, and training and educational materials to family members, guardians, and approximately 25,000 grantees who serve the children in the program. The evolution of guidelines and policies have resulted in a trail of multi-formatted and multi versioned documents. To assist users in tagging and finding documents, Headstart created a taxonomy and stored the information in an Excel spreadsheet. While a great start not everyone knew about it nor were they inclined to use the information in the manual tagging process. They needed an automated process.

Using Semaphore Ontology Manager, they imported the early childhood taxonomy as a starting point and expanded it to reflect additional topics and concepts found within their content. They used the power of the Semaphore Classification Server to eliminate the manual tagging process, enrich the metadata and classify the content according to the concepts and terms found within the newly created ontology. When combined with the power of Google’s keyword search, user results became precise, relevant and appropriately indexed. To learn more, go to our Resource Center and download the full case study.

Department of Defense – Provides Information to Critical Operations when they need it

The U.S. Army Training and Doctrine Command (TRADOC) provide critical and time-sensitive research and background information to field offices, intelligence analysts and other military personnel. With a corpus of approximately five million academic pages, the ability to find relevant information with a single search is crucial to the success or failure of an operation. The information is scattered throughout the organization and has multiple formats. The volume and variety of data make manual processing unlikely.

TRADOC implemented Semaphore to augment its existing SharePoint installation. Semaphore classifies the content and populates the SharePoint term store with the results. The classification process adds consistent metadata tags to content, resulting in reliable search results. Now a single search request returns search items as well as synonyms to broaden the scope of relevant results. The tags TRADOC uses cover a broad range of data points, such as geography, language, topography, people, and topics, so users can cross-search for a set of matching data points. Users can also find content that is related to other documents, allowing for sophisticated browsing and discovery. To learn more, go to our Resource Center and download the full case study.

These are just a few examples of how we work with our government and intelligence clients to build strong knowledge infrastructures that uncover real value in content, drive organizational insights, and help achieve business goals. Smartlogic offers a unique set of tools and technologies that enhance your content management investment and provide cost savings through the reuse and repurposing of components to learn more about Smartlogic contact us at info@smartlogic.com